By the way, train tickets are booked through an online medium and a large number of people are booking tickets through online medium only. Actually, the advantage of booking tickets online is that you can cancel it whenever you want and get its updates. But still many people get tickets from the window too, whose process is different and its rules are also different.
In such a situation, when canceling window tickets, it can be very difficult. In such a situation, you know that when you get a window ticket and you want to cancel that ticket, then you can get it canceled through an online medium. In such a situation, know how you can cancel the ticket.
After this, select the cancellation option at the top of it.
Then after reading all the rules, click on the check box.
After filling these details, you will be asked OTP, which you will get on that number, which you gave while getting the ticket from the counter. After that fill this OTP.
After filling the OTP, the PNR details will come in front of you.
After verifying these details click on ‘Cancel Ticket’. After this you will see the refund amount on the screen.
You will also be sent PNR and refund details.
How to get money?
You will get a message after your request for cancellation of ticket. In this, you will be given information from where you have to collect money, which will be your nearest railway station. You will get this message in this format- “Your PNR xxxxxxxxxx has been canceled. Collect refund at xxxx from journey commencing station or nearby satellite PRS locations. Ref. Terms & Conditions.” In this, the amount of cassation depends on the basis of time.
What are the rules?
To cancel the ticket booked over the counter, it is necessary to provide the phone number which was given at the time of booking. Also, the rules of refund time will be applicable for refund of money for these tickets. However, if the ticket is confirmed, then the ticket can be canceled through online mode only up to four hours before the departure of the train. At the same time, tickets can be booked up to 30 minutes in advance if the ticket is RAC.
